User centric website monitoring

Stop user frustration with better website monitoring

We promise not to spam you πŸ˜‡

  • πŸ“Š Forget uptime

    Most website monitors are crucially flawed when it comes to determining how your users are really experiencing your website. Instead we calculate the "User Frustration Index" (UFI), a more realistic indicator of user experience.

  • 🀬 Frustrated users?

    Want to make sure every user has a good time on your website? The UFI is a configurable metric based on wait times, page responsiveness and other general annoyances.

  • ⚠️ Notifications

    If the UFI of any of your websites falls below a specified frustration threshold then we notify you by Slack, email, or SMS instantly.

  • πŸ€– I, Robot

    Our crawling robot combined with an embedded script will monitor your real user experience as it happens.

  • https://squarecat.io
    92
    200 OK
    Response
    100%
    Uptime
    92
    Average UFI
    2s
    Average TTI
    • SSL
    • Redirects from http
    • Time to first byte
      910 ms
    • Critical request chains
      2
    • No redirects
      0 ms
    • Color contrast
    • Font legible
    • First contentful paint
      10101109ms
    • First meaningful paint
      27713056ms
    • First CPU idle
      27823052ms
    • Time to interactive
      29112911ms
    • Speed index
      26932931ms
    • Input latency
      1313ms
  • https://reddit.com
    0
    503 Unavailable
    Response
    87.5%
    Uptime
    28
    Average UFI
    10s
    Average TTI
    • SSL
    • Redirects from http
    • Time to first byte
      242 ms
    • Critical request chains
      2
    • No redirects
      867 ms
    • Color contrast
    • Font legible
    • First contentful paint
      29593248ms
    • First meaningful paint
      69397617ms
    • First CPU idle
      927710200ms
    • Time to interactive
      1020510205ms
    • Speed index
      78698593ms
    • Input latency
      504504ms
  • https://news.ycombinator.com
    94
    200 OK
    Response
    100%
    Uptime
    94
    Average UFI
    <1s
    Average TTI
    • SSL
    • Redirects from http
    • Time to first byte
      192 ms
    • Critical request chains
      2
    • No redirects
      0 ms
    • Color contrast
    • Font legible
    • First contentful paint
      883971ms
    • First meaningful paint
      924982ms
    • First CPU idle
      9141006ms
    • Time to interactive
      960960ms
    • Speed index
      16691831ms
    • Input latency
      1313ms
  • https://twitter.com
    44
    200 OK
    Response
    100%
    Uptime
    44
    Average UFI
    7s
    Average TTI
    • SSL
    • Redirects from http
    • Time to first byte
      247 ms
    • Critical request chains
      1
    • No redirects
      1049 ms
    • Color contrast
    • Font legible
    • First contentful paint
      44174843ms
    • First meaningful paint
      56116127ms
    • First CPU idle
      67547426ms
    • Time to interactive
      73297329ms
    • Speed index
      53365890ms
    • Input latency
      132132ms
  • https://google.com
    92
    200 OK
    Response
    100%
    Uptime
    92
    Average UFI
    3s
    Average TTI
    • SSL
    • Redirects from http
    • Time to first byte
      52 ms
    • Critical request chains
      1
    • No redirects
      782 ms
    • Color contrast
    • Font legible
    • First contentful paint
      16061771ms
    • First meaningful paint
      16061764ms
    • First CPU idle
      34013757ms
    • Time to interactive
      39383938ms
    • Speed index
      16051771ms
    • Input latency
      2121ms
  • https://facebook.com
    75
    200 OK
    Response
    100%
    Uptime
    75
    Average UFI
    4s
    Average TTI
    • SSL
    • Redirects from http
    • Time to first byte
      471 ms
    • Critical request chains
      7
    • No redirects
      874 ms
    • Color contrast
    • Font legible
    • First contentful paint
      33483648ms
    • First meaningful paint
      33243659ms
    • First CPU idle
      40724471ms
    • Time to interactive
      46624662ms
    • Speed index
      39234307ms
    • Input latency
      1313ms
  • https://usermetrics.xyz
    93
    200 OK
    Response
    100%
    Uptime
    93
    Average UFI
    3s
    Average TTI
    • SSL
    • Redirects from http
    • Time to first byte
      496 ms
    • Critical request chains
      0
    • No redirects
      0 ms
    • Color contrast
    • Font legible
    • First contentful paint
      9221019ms
    • First meaningful paint
      10101115ms
    • First CPU idle
      26452923ms
    • Time to interactive
      33883388ms
    • Speed index
      28893173ms
    • Input latency
      8787ms
Click me!

How does it work?

To determine how your website is doing we use realtime data to calculate a β€œUser Frustration Index”, designed to estimate the likelihood of a visitor getting frustrated with your website and giving up!

To do this we take two approaches;

  • Our robot crawls your website periodically and performs basic checks such as uptime, SSL certificates, average load times and common HTML issues. These are often quick wins to improve your user satisfaction.
  • We install a script on your website that monitors various frustration metrics in real time as it is being used. This allows us to see the important stuff, such as real page load times, time to paint, input latency and many more metrics. These kinds of stats are usually not measured at all, but have a big difference on user satisfaction!

Using both of these methods we calculate the User Frustration Index. From there we can notify you if we see evidence that your users may be getting annoyed with your website and tell you what steps to take!

What about APDEX?

Typically a confusing metric called "Application Performance Index" (APDEX) is used to measure user satisfaction. APDEX is an algorithm that takes into account response times of web applications and services.

However, APDEX can easily lead you to believe that everything is fine when in actual fact your users are getting frustrated!

APDEX is a powerful metric if you consider all users to be identical and formulaic, but in the real world your users have a variety of different devices, internet speeds, and behaviours.

Our unique approach identifies these differences and aggregates a frustration score representing all your users and their expectations.

Interested?

We're collecting interest for early access to the UserMetrics platform, if you'd like to know when we're ready then join our mailing list below.

We promise not to spam you πŸ˜‡

Created by Independent Makers

Hey! πŸ‘‹ We're Danielle and James. We work on products that help people because it's rewarding and we love it, which we think is a good reason to do just about anything! ❀️

We're building UserMetrics on our own without funding or outside support. We're real people (not the huskies!), we're not a soulless corporation out to steal your money! πŸ™…β€

Support the Indie Maker movement!

Picture of Danielle and James

Hey πŸ‘‹ We're Squarecat, a pair of travelling makers. We write software to help people because it's rewarding and we love doing it, which we think is a good reason to do just about anything.

Come check out the rest of our work at squarecat.io!

MeowMeowThe creators